Last Updated Date: October 20, 2025
This Privacy Policy governs the manner in which heymrai collects, uses, maintains, and discloses information collected from users ("you" or "users") of https://market.heymr.ai and any related online services (collectively, the "Services"). We are committed to protecting your privacy and ensuring the security of your personal information. By using our Services, you consent to the practices described in this policy.
We collect information to provide and improve our Services. The types of information we collect depend on your interactions with us.
Account Information: When you register for an account, we collect your name, email address, and password.
Payment Information: If you subscribe to paid services, we collect necessary payment details, including billing address and credit/debit card information (processed and stored securely by our third-party payment processor).
Contact and Communication Information: We collect your contact preferences and any information you provide when you contact us for support or inquiries.
AI Usage Information: We collect data related to your use of AI-powered features, including prompts submitted, models selected, experiment configurations, and AI-generated responses.
Learning Activity Information: We collect data related to your progress in our quiz and flashcard systems, including questions answered, scores, spaced repetition metrics, and topic mastery progress.
Email Marketing Consent: When you register, you may opt in to receive marketing emails and newsletters. This consent is optional and can be withdrawn at any time.
Optional Information: You may choose to provide additional information to personalize your learning experience.
Log Data: We automatically collect information about your use of our Services, including IP address, browser type, operating system, pages viewed, and timestamps.
Device Information: We collect device-specific information, such as device model, operating system version, and unique device identifiers.
Location Data: We may collect imprecise location data based on your IP address. You can disable location services in your browser or device settings.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze usage patterns.
Quota Usage Data: We automatically track your usage of AI models to enforce quota limits, including lifetime quota usage (for coupon users), monthly quota usage (for paid subscribers), and daily free model usage (for all users). This tracking is essential for cost management and fair access to our Services.
We use the collected information for various purposes:
Providing and Maintaining Services: To create and manage your account, process AI model requests, deliver AI-generated responses, provide quiz and flashcard learning experiences, and provide customer support.
Processing Transactions: To process payments and manage subscriptions or coupon redemptions.
Communication: To send administrative and service-related communications, respond to inquiries, and provide updates.
Improving Services: To analyze usage data, optimize AI model selection and performance, personalize learning experiences, and enhance our Services.
Marketing and Promotions: To send promotional materials and offers, subject to your marketing preferences and consent.
Quota Enforcement: To track and enforce usage limits based on your access tier (lifetime, monthly, or daily quotas).
Security and Fraud Prevention: To protect our Services and users from fraud and unauthorized access.
Legal Compliance: To comply with legal obligations and protect our rights.
We process your personal information based on the following legal bases:
Contractual Necessity: Processing is necessary to fulfill our contractual obligations to you.
Consent: We rely on your consent for certain processing activities, such as marketing communications.
Legitimate Interests: We process information based on our legitimate interests, such as improving our Services and ensuring security.
Legal Obligations: We process information to comply with legal requirements.
We may share your information with:
Service Providers: Third-party vendors who assist us with payment processing, hosting, analytics, and other services.
AI Model Providers: When you use our AI-powered features, your prompts and inputs are transmitted to third-party AI providers (OpenAI, HuggingFace, OpenRouter) for processing. These providers have their own privacy policies:
Email Marketing Provider: If you opt in to receive marketing emails, your information (email address, name, subscription tier) is shared with Beehiiv, our email service provider. You can review their privacy policy at: https://www.beehiiv.com/privacy
Business Transfers: In connection with a merger, acquisition, or sale of assets.
Legal Requirements: When required by law or to protect our rights.
Stripe: All payment information is processed and stored by Stripe, and you can see their privacy policy at: https://stripe.com/en-ca/privacy
We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Account Information: Retained while your account is active and for a reasonable period thereafter.
AI Usage Data: Retained for analytics, service improvement, and quota tracking purposes.
Payment Records: Retained as required for tax and accounting purposes.
Quiz and Flashcard Data: Retained to support spaced repetition algorithms and learning progress tracking.
You may request deletion of your account and associated data by contacting us at ask@quaintitative.com.
Depending on your location, you may have the following rights:
Access: Request access to your personal information.
Rectification: Correct inaccuracies in your personal information.
Erasure: Request deletion of your personal information.
Restriction: Restrict the processing of your personal information.
Data Portability: Receive a copy of your personal information in a portable format.
Object: Object to the processing of your personal information.
Withdraw Consent: Withdraw your consent to processing, including opting out of marketing emails.
To exercise these rights, please contact us at ask@quaintitative.com
Your information may be transferred to and processed in countries outside your jurisdiction, including Singapore and other countries where we or our service providers (AI providers, payment processors, email marketing services) operate. We take appropriate measures to ensure your information is protected in accordance with this Privacy Policy and applicable data protection laws.
Our Services are not intended for children under the age of 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us.
We may update this policy from time to time. We will notify you of any material changes by posting the updated policy on our website with an updated "Last Updated" date, or by sending an email notification (if you have opted in to receive emails).
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: ask@quaintitative.com
Website: https://market.heymr.ai
We will make reasonable efforts to respond to your inquiries in a timely manner.